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In case of a consumer dispute, the consumer may resort to an Alternative Resolution Entity of Consumer Dispute, and in particular the CNIACC – Centro Nacional de Informação e Arbitragem de Conflitos de Consumo (Centre for Information and Consumer Disputes Arbitration): Website - www.cniacc.pt; E-mail: cniacc@unl.pt. For more information, consumers should consult the Sistema Nacional de Defesa do Consumidor – Portal do Consumidor (National System of Consumer Defense – Consumer Portal), available at www.consumidor.pt.

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